Accessibility Statement

Our Commitment

Eleven South, Inc. is committed to ensuring that individuals with disabilities have full and equal enjoyment of our goods, services, facilities, privileges, advantages, and accommodations. We strive to provide a welcoming and accessible environment for all guests, both at our restaurant and on our website.

We recognize the importance of accessibility and are continuously working to improve the experience for all visitors. Our goal is to ensure that everyone can access our services and information without barriers.

Website Accessibility

We are committed to making our website accessible to all users. We follow recognized accessibility guidelines and standards to ensure our website is usable by people with various disabilities.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: We use proper HTML markup to ensure screen readers can interpret our content correctly.
• Alternative Text: Images on our website include descriptive alternative text for screen reader users.
• Keyboard Navigation: Our website can be navigated using a keyboard alone, without requiring a mouse.
• Color Contrast: We use sufficient color contrast ratios to ensure text is readable for users with visual impairments.
• Resizable Text: Text on our website can be resized using browser settings without breaking the layout.
• Form Labels: All form fields have associated labels for screen reader compatibility.
• Focus Indicators: Interactive elements have visible focus indicators for keyboard users.
• ARIA Labels: We use ARIA (Accessible Rich Internet Applications) labels where appropriate to enhance screen reader compatibility.
• Responsive Design: Our website adapts to different screen sizes and orientations.

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our efforts include:

• Regular accessibility audits and testing
• Training our team on accessibility best practices
• Monitoring updates to accessibility standards and guidelines
• Addressing accessibility issues as they are identified

Restaurant Accessibility

Our physical location includes the following accessibility features:

• Accessible Parking: Designated accessible parking spaces are available near the entrance.
• Entrance: Our entrance is wheelchair accessible with no steps or barriers.
• Seating: We offer accessible seating options, including tables that accommodate wheelchairs.
• Restrooms: Accessible restrooms are available and comply with ADA requirements.
• Pathways: Clear pathways throughout the restaurant accommodate mobility devices.
• Service Animals: Service animals are welcome in all areas of our restaurant.
• Large Print Menus: Large print menus are available upon request.
• Staff Assistance: Our staff is trained to assist guests with disabilities.

Dietary Accommodations

We are committed to accommodating guests with dietary restrictions and food allergies. Our team can provide:

• Information about ingredients and preparation methods
• Modification of dishes when possible
• Separate preparation for severe allergies (please inform us when making your reservation)
• Vegetarian, vegan, and gluten-free options

Please inform our staff of any dietary requirements or allergies when making your reservation or upon arrival.

Third-Party Content

Our website may contain content from third parties, such as Google Maps. While we strive to ensure all content on our site is accessible, we cannot guarantee the accessibility of third-party content.

Feedback and Assistance

We welcome your feedback on the accessibility of our website and restaurant. If you encounter any barriers or have suggestions for improvement, please let us know.

Contact Us About Accessibility

If you need assistance or would like to report an accessibility issue, please contact us:

When contacting us about an accessibility issue, please include:

• A description of the issue you encountered
• The page or location where the issue occurred
• Your contact information so we can follow up

We make every effort to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Accessibility Standards

We strive to conform to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Americans with Disabilities Act (ADA) requirements
• Section 508 of the Rehabilitation Act

Changes to This Statement

We may update this Accessibility Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.