Last Updated: January 1, 2026
1. Acceptance of Terms
Welcome to Eleven South. By accessing or using our website, making reservations, or dining at our restaurant, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Eleven South, Inc. ("Eleven South," "we," "our," or "us") governing your use of our services.
2. Description of Service
Eleven South, Inc. operates an upscale casual dining restaurant located in Jacksonville Beach, Florida. Our services include:
- Dinner service featuring contemporary American cuisine
- Private event hosting and catering
- Business and corporate dining services
- Online reservation capabilities through our website
- Information about our menu, wine program, and services
Our website provides information about our restaurant and allows you to submit reservation requests and contact our team.
3. Eligibility
Our services are intended for individuals who are at least 18 years of age. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Reservations made by individuals under 18 must be made by a parent or legal guardian who agrees to be responsible for the party.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and truthful information when making reservations or contacting us
- Update your reservation or cancel in a timely manner if your plans change
- Arrive for your reservation at the scheduled time or notify us of delays
- Conduct yourself in a respectful manner while dining at our establishment
- Comply with all applicable laws and regulations
- Pay for all services and products ordered
- Protect the confidentiality of any account credentials you may have
5. Prohibited Uses
You may not use our services:
- For any unlawful purpose or in violation of any laws
- To make fraudulent reservations or provide false information
- To harass, abuse, or harm other guests or our staff
- To interfere with or disrupt our operations
- To attempt to gain unauthorized access to our systems
- To collect or store personal information of other guests without consent
- To transmit viruses, malware, or other harmful code
- To engage in any activity that damages our reputation or operations
We reserve the right to refuse service to anyone who violates these Terms or engages in conduct that is harmful to our guests, staff, or business.
6. Reservations
Reservations made through our website are requests and are subject to confirmation. We will make reasonable efforts to accommodate your preferred date and time, but availability is not guaranteed.
We may require a credit card to hold certain reservations. In the event of a no-show or late cancellation (less than 24 hours notice), we may charge a cancellation fee as disclosed at the time of booking.
We reserve the right to limit reservation duration and party sizes based on operational needs.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and design elements, is the property of Eleven South, Inc. or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks, logos, or branding without authorization
- Create derivative works based on our content
- Remove any copyright or proprietary notices from our materials
8. Disclaimer of Warranties
OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- Our website will be uninterrupted, error-free, or secure
- The INFORMATION ON OUR WEBSITE IS ACCURATE, COMPLETE, OR CURRENT
- Any defects will be corrected
- Our services will meet your specific requirements
Dining experiences may vary. We strive for excellence but individual experiences may differ based on various factors including menu availability, staffing, and operational conditions.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEVEN SOUTH, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages, so some of the above limitations may not apply to you.
10. Third-Party Services and Links
Our website may contain links to third-party websites or services that are not owned or controlled by Eleven South, Inc. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.
11. Indemnification
You agree to indemnify, defend, and hold harmless Eleven South, Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
12. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to violation of these Terms.
Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or your use of our services shall be resolved in the state or federal courts located in Duval County, Florida, and you consent to personal jurisdiction in those courts.
14. Changes to Terms
We reserve the right to modify these Terms at any time. The updated Terms will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically for any changes.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Contact Us
If you have any questions about these Terms, please contact us:
Eleven South, Inc.
216 11th Ave S
Jacksonville Beach, FL 32250
Phone: +1 (706) 843-7574
Email: customers@twentysouth.org